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Momodou
Denmark
11627 Posts |
 Posted - 01 May 2011 : 18:52:15
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Its almost impossible to get through to the Gambia these days. I have been speaking with people both in Sweden and Canada and the problem is the same every where.
Whats going on?
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A clear conscience fears no accusation - proverb from Sierra Leone |
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kiwi
Sweden
661 Posts |
Posted - 01 May 2011 : 22:59:24
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| Thanks for the info. I changed to broadband operator two weeks ago and believed that was the problem but obviously not. Have tried several times during the evening but there is only noise on the line but no connection. My account at my phone company tells me that they have charged me for 4 calls though I never get an answer! You have better watch out. |
kiwi |
Edited by - kiwi on 01 May 2011 23:08:31 |
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Momodou
Denmark
11627 Posts |
Posted - 02 May 2011 : 08:53:07
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quote:
Originally posted by kiwi
My account at my phone company tells me that they have charged me for 4 calls though I never get an answer! You have better watch out.
Kiwi, same here too. They are charging for all attempted calls.
I received a call from Gambia, so its incoming calls to Gambia that’s not possible.
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A clear conscience fears no accusation - proverb from Sierra Leone |
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concort
365 Posts |
Posted - 02 May 2011 : 12:51:36
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| Momodou, we experienced the same issue over the weekend as outlined above. Is the connection problem still on-going? |
As Salamu Alaikum Waramatullah Wabarakatu |
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kiwi
Sweden
661 Posts |
Posted - 02 May 2011 : 13:06:09
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I sent a text message to my contact in Gambia asking him to call me which he did, the connection was perfect. He also reported that there are no traces of any attempted calls to him. I called him back imediately from my landline telephone and cell phone as well. a lot of noise on the line, after one minute it starts ringing but no answer. I have now been charged for 6 attempted calls.
My phone company has promised to investigate the problem but I don´t expect them to be quick. |
kiwi |
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Foni
United Kingdom
24 Posts |
Posted - 02 May 2011 : 19:05:01
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| I just got off the phone with Vodafone complaining about been charge while the call is not getting through and they did refund all my money thankfully. I learn that Gamtel has a new gateway partner and it's taking time to set up the new system. So lets hope the new partners come up with something better. |
Foni |
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Momodou
Denmark
11627 Posts |
Posted - 04 May 2011 : 16:08:03
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Foni, you are right. I have just got through and it has been confirmed to me that the Government has a new Gateway partner.
It seems there is a hole through now but perhaps its not too early to jubilate.
This is another explanation from Senegambianews:Gambia government blocking international calls? |
A clear conscience fears no accusation - proverb from Sierra Leone |
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kiwi
Sweden
661 Posts |
Posted - 09 Dec 2011 : 23:21:54
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I never thought I would need to address this issue again. I was compensated for the problems that arose at the beginning and thought everything would work fine. It does not. Gradually, I discovered that I still get billed for calls that are not answered, there is a busy tone, or the receiver simply does not answer or the line is completely dead (which happens). I began making careful notes and then made a complaint to my telecom company. They blame various scenarios that "you can not hear the answer" , that the recipient has an answering machine, and they also claim that one always pays if you get a message like "The number you have dialled cannot be reached". I keep telling them that I have never been charged for this kind of messages! Today I received another response from a person in a senior position, claiming that all calls have been answered and continues:
This does not however mean that it is always the receiver who responded, it can also be surveillance equipment, voice mail, switchboard and other devices. What is happening is that the recipient's device sends a signal to our switch to activate the call, and the call are recorded as active.
Surveillance equipment? Switchboard? Other devices?
I am speechless!
So the company is telling me that it is completely normal to pay for all attempted calls.
I feel that at the moment I press the call-button the broadband starts milking money from my account.
By the way, is the mobile no starting with 98 an Africell or Gamcel number?
Is anyone else experiencing any problem or does it work well for you? I myself use broadband for calls.
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gambiabev
United Kingdom
3091 Posts |
Posted - 10 Dec 2011 : 22:03:11
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| If your friends have internet could you use skype? |
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Momodou
Denmark
11627 Posts |
Posted - 10 Dec 2011 : 23:18:29
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Kiwi, phone companies are milking us these times. I and many others here are experiencing the same. The credits on prepaid cards run out very quickly these days even when the calls are not going through.  |
A clear conscience fears no accusation - proverb from Sierra Leone |
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kiwi
Sweden
661 Posts |
Posted - 11 Dec 2011 : 18:43:24
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My friends have no internet but there is Skype Credit that enables calls to ordinary phones as I have heard. I will also need some kind of equipment, a headset with a microphone I think. Do I have a control over the calls and costs, I do not know.
Also I have uset prepaid cards sometimes, the connection is very bad sometimes, I make a quick call and next day all the money is gone.
No wonder Niklas Zenström, one of Skype´s creators now is one of Sweden´s richest men.
Should not President Jammeh be keen to have a well-functioning telephone connection with foreign countries? At least companies making business would need it. |
kiwi |
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