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 In an ideal world.
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toubab1020



12314 Posts

Posted - 16 Oct 2014 :  10:08:09  Show Profile Send toubab1020 a Private Message  Reply with Quote
I read this and was happy, then I had a thought,how can the consumer be king ?,it is 2014 and PROFIT AND MONEY RULE,how can I agree with this article,it paints a far too rosy picture of reality.
The world today is far from ideal MONEY RULES and is king.!



“All the investments, innovations, operations and activities undertaken are for the final consumption of consumers, hence the invaluable role they play in sustaining the industry,” he continued.

The consumer has to be protected as a king by all industry players namely, policy makers, regulators and operators because without which their role would be meaningless, he said.

The operators have a responsibility to provide unrivalled services to consumers though acceptable quality of services at affordable prices. There is need for transparency and openness on the side of operators to ensure that the consumer is well-informed to make choices, he went on.
SNIPPET:
PS Camara further stated that with cybercrime and cyber threats, data integrity and security to protect consumers is highly important, which must be ensured by service providers.

He added that access has become a major bottleneck, especially in the rural areas which is mainly due to lack of market attractiveness and is an investment challenge.

“We are aware that over 85 per cent of the country is covered by second generation GSM networks, but significant areas are yet to get internet access due to lack of third generation or data ready networks,” he said.

http://thepoint.gm/africa/gambia/article/seminar-on-mobile-services-and-consumer-protection-held

"Simple is good" & I strongly dislike politics. You cannot defend the indefensible.

Edited by - toubab1020 on 16 Oct 2014 10:10:49
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